Legal disclaimers
Privacy Policy
Effective Date: July 31, 2026
Flat River Insurance Solutions, LLC respects your privacy and is committed to protecting the personal information you share with us.
Information We Collect
We may collect information you voluntarily provide through our website, including your name, phone number, email address, appointment details, and information needed to answer your insurance questions. Our website may also collect basic technical information through cookies and analytics tools.
Please do not submit Social Security numbers, banking information, or detailed medical information through an unsecured website form, text message, or email.
How We Use Your Information
We may use your information to:
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Respond to questions and appointment requests
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Provide insurance education, quotes, and enrollment assistance
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Communicate with you about services or coverage
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Improve our website and client experience
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Meet legal, regulatory, carrier, and compliance requirements
How We Share Information
We do not sell your personal information. We may share information with insurance carriers, service providers, technology vendors, or government agencies when necessary to provide requested services, operate our business, or comply with the law.
Cookies and Third-Party Services
Our website may use cookies, analytics, scheduling tools, embedded maps, or links to third-party websites. Those services may collect information according to their own privacy policies. You may adjust cookie settings through your browser.
Communications
If you provide your phone number or email address, we may contact you regarding your inquiry, appointment, or requested services. You may ask us to stop nonessential marketing communications at any time. Consent to receive marketing communications is not required to receive services.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, email, or electronic transmission can be guaranteed completely secure.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal, regulatory, and record-retention requirements.
Updates to This Policy
We may update this policy as our services or legal requirements change. The updated effective date will appear at the top of this page.
Contact Us
For questions about this Privacy Policy or your personal information, contact:
Flat River Insurance Solutions, LLC
Lowell, Michigan
Email: info@flatriverinsurance.com
Website: www.flatriverinsurance.com
Accessibility
This statement was last updated on July 31, 2026.We at Flat River Insurance Solutions are working to make our site https://www.flatriverinsurance.com/ accessible to people with disabilities.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
We have adapted this site to comply with ADA guidelines, and have made the site accessible in accordance with these requirements. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use.
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Used the Accessibility Wizard to find and fix potential accessibility issues
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Set the language of the site
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Set the content order of the site’s pages
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Defined clear heading structures on all of the site’s pages
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Added alternative text to images
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Implemented color combinations that meet the required color contrast
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Reduced the use of motion on the site
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Ensured all videos, audio, and files on the site are accessible
Declaration of partial compliance with the standard due to third-party content
The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to a number of third party entities. We therefore declare partial compliance with the standard for these pages.
Requests, issues, and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
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Jessie Palmer
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(616)766-8977