Our Mission
Clear education, personalized guidance, and ongoing support.
Flat River Insurance Solutions helps individuals, families, and retirees make confident healthcare and insurance decisions. Our goal is to make complicated choices easier to understand while providing the kind of trusted, local relationship our clients can rely on year after year.
Experienced
Deep experience in Medicare, individual health insurance, and retirement-focused solutions — not a one-size-fits-all sales pitch.
Approachable
Meet in person, by phone, or virtually. We explain your options in plain language so you can decide with confidence.
Here for the Long Term
Your needs change, and so can your plan. We review coverage year after year and stay by your side.
FLAT RIVER INSURANCE
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About Us
Meet Jessie Palmer, Founder
Flat River Insurance Solutions was founded by Jessie Palmer to give individuals, families, and retirees a more personal way to navigate healthcare and insurance decisions.
Jessie brings extensive experience in the insurance industry, including agency leadership, sales management, business development, Medicare, and individual health insurance. Throughout her career, she has helped clients navigate thousands of insurance decisions while also training, coaching, and leading insurance professionals.
After years of working within larger organizations, Jessie founded Flat River Insurance Solutions in 2026 with a simple goal: create the kind of independent agency where clients can receive knowledgeable guidance without feeling like they are being pushed toward a particular product.
Our Services
How We Help
In the Community
Educational Events & Seminars
We regularly host community events and educational seminars in Lowell and the surrounding West Michigan area to help people understand Medicare and health insurance — no pressure, just clarity.
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Medicare 101 Workshops
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Retirement Planning Talks at The Garden Foundation
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One-on-One Local Consultations
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Meet With Us
Schedule Your Free Consultation
Meet via phone, virtually, or in person. In-person meetings are held at The Garden Foundation, 1150 N Hudson St SE, Lowell, MI 49331.
Phone: (616) 766-8977
Email: info@flatriverinsurance.com
Address: 13461 Burroughs St NE, Lowell, MI 49331 (mailing address)
Service areas: Lowell MI, Grand rapids MI, Ada MI

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