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Serving Lowell & West Michigan

Healthcare Made Easy.

Independent, education-first guidance for Medicare, individual health insurance, and retirement planning — from a trusted local advisor who is here for the long term.

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Our Mission

Clear education, personalized guidance, and ongoing support.

Flat River Insurance Solutions helps individuals, families, and retirees make confident healthcare and insurance decisions. Our goal is to make complicated choices easier to understand while providing the kind of trusted, local relationship our clients can rely on year after year.

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Experienced

Deep experience in Medicare, individual health insurance, and retirement-focused solutions — not a one-size-fits-all sales pitch.

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Approachable

Meet in person, by phone, or virtually. We explain your options in plain language so you can decide with confidence.

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Here for the Long Term

Your needs change, and so can your plan. We review coverage year after year and stay by your side.

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   FLAT RIVER INSURANCE   

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About Us

Meet Jessie Palmer, Founder

Flat River Insurance Solutions was founded by Jessie Palmer to give individuals, families, and retirees a more personal way to navigate healthcare and insurance decisions.

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Jessie brings extensive experience in the insurance industry, including agency leadership, sales management, business development, Medicare, and individual health insurance. Throughout her career, she has helped clients navigate thousands of insurance decisions while also training, coaching, and leading insurance professionals.

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After years of working within larger organizations, Jessie founded Flat River Insurance Solutions in 2026 with a simple goal: create the kind of independent agency where clients can receive knowledgeable guidance without feeling like they are being pushed toward a particular product.

Our Services

How We Help

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Medicare Insurance guidance 

Independent guidance for people approaching Medicare or already enrolled.

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Elderly Pair Crafting

Annuities

We help clients explore annuity options designed to provide income, principal protection.

Healthy Meal Tracking

Health Insurance for Individuals

We help individuals, families, self-employed professionals, early retirees, and small business

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​Healthcare Education

Flat River Insurance Solutions provides educational seminars, community events, and one-on-one consultations

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Retirement Insurance Solutions

We help clients consider insurance and financial protection strategies designed to address healthcare

Not Sure
Where to Start?

Schedule a free, no-pressure consultation and we'll help you find the right path.

In the Community

Educational Events & Seminars

We regularly host community events and educational seminars in Lowell and the surrounding West Michigan area to help people understand Medicare and health insurance — no pressure, just clarity.

  • Medicare 101 Workshops

  • Retirement Planning Talks at The Garden Foundation

  • One-on-One Local Consultations

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Medical Insurance
Preferred Meeting
Meet With Us

Schedule Your Free Consultation

Meet via phone, virtually, or in person. In-person meetings are held at The Garden Foundation, 1150 N Hudson St SE, Lowell, MI 49331.

Phone: (616) 766-8977

Email: info@flatriverinsurance.com

Address: 13461 Burroughs St NE, Lowell, MI 49331 (mailing address)

Service areas: Lowell MI, Grand rapids MI, Ada MI

What Clients Say

Client Reviews
Frequently Asked Questions

​Common Questions

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